Web beacons, also called web bugs and clear GIFs are used in combination with cookies to help us understand the behavior of our users. A web beacon is typically a transparent graphic image that is placed on our site or in an email. The use of a web beacon allows TAP SERIES to record the simple actions of the user opening the page that contains the beacon. When a user's browser requests information from a website in this way, certain simple information can also be gathered, such as: the IP address of your computer; time the material was viewed; the type of browser that retrieved the image; and the existence of cookies previously set by that server. Web beacons provide a convenient way of gathering statistics and managing cookies.
TAP SERIES and other third parties may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches. If you want to adjust your settings for or delete all local storage mechanisms, go to your browser's settings to do so. If information is stored in local storage in addition to a cookie, you will need to remove both the local storage and the cookie in order to fully delete the information. We may also use local shared objects, sometimes known as Flash cookies, to store your preferences or display content based upon what you view on our Services to personalize your visit. Advertisers and other third party services also may use Flash cookies to collect and/or store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage flash cookies please visit the following website for more details: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html .
TAP SERIES and other third parties may collect certain device information from you when you use the Services and apps from a mobile device such as the type of device you use, unique device ID, geo-location (including your precise location), wireless mobile subscriber ISDN number, IP address, operating system, browser type, and information about your use of the Services and apps. TAP SERIES may also participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our Services across your various devices. You can learn more about cross-device tracking and manage your privacy settings at: https://cross-device-privacy.adobe.com . You may manage the information transmitted from your device from your device's settings, including opting-out of cross-device tracking. However, if you prevent tracking on your device, it will be more difficult, and may be impossible, for you to use the Services or portions of the Services. We may merge the data we collect from your activity on the Services with data available from third parties, including, without limitation, advertisers. We have implemented Google Analytics including, the following features: Google Analytics (Standard), Google Tag Manager. You can use the Google Analytics Opt-Out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout/ . To disable tracking by Google Analytics. We also use Adobe Analytics, a third party analytics company, to track and analyze usage and browsing patterns of our users to help us improve our Services. For information about Adobe Analytics information collection practices and related opt-out choices go to: http://www.adobe.com/privacy/analytics.html .
TAP SERIES, our service providers, business partners, and other third parties use the information collected from the Services to provide the Services to you and other users. This includes, without limitation, maintaining, measuring, and enhancing users' experiences on our Services, providing you with information, products or services, and fulfilling offers that you request from us, developing new products, understanding and resolving issues with the Services (e.g., a bug in an app), serving you relevant advertisements and content on the Services and third party services, and protecting you, other users, and the Services. We will share your information to allow service providers and other third parties to assist in providing and managing the Services. We use your information to provide and improve the Services, for example, improving algorithms, determining usage patterns, and to provide customer support. Please note that if you telephone us, or if we call you, the call may be recorded for quality, training, and/or management purposes; online interactions may be recorded for similar purposes. Financial information (such as a credit card number and expiration date) is used for billing purposes, including, without limitation, order tracking and fraud detection/prevention. TAP Series does not store your financial information. If we have trouble processing an order, this information is used to get in touch with the user. By submitting such information, you agree that this information may be shared with third parties for purposes of facilitating the completion of any purchase transaction initiated by you or on your behalf.
We use your information to send information about your account or other products or services and notify you about issues with or changes to the Services or our policies. We may also send you marketing or other promotional materials. We may also send promotions jointly with Business Partners. If you do not wish to receive these communications, you may opt-out, as described below in the section entitled "How Can I Change my Email Communication Preferences." TAP SERIES will not send you marketing messages if you have opted out.
Please note, however, that you cannot opt-out of certain administrative communications and TAP SERIES reserves the right to send such transactional messages and business relationship messages via email to facilitate agreed upon transactions or update customers about existing business relationships. Such emails include, but are not limited to, welcome emails, transaction receipts, billing notification, renewal notices, notification of activation of online privileges, technical support responses, and other communications required to service customers' accounts on the Services with TAP SERIES or its affiliates. Customers cannot unsubscribe from these email messages. TAP SERIES, and its affiliates, also make various email series and one-time emails available to the recipients in our database to help them get the most value from our products and services. Such emails include, but are not limited to, newsletters, product updates, educational materials, surveys, special offers from TAP SERIES and/or its affiliates, as well as special offers sent on behalf of TAP SERIES's Business Partners (as defined below). We also send the user site and service announcement updates. Users are not able to unsubscribe from service announcements, which contain important information about the Services.
We communicate with users to provide requested services and in regards to issues relating to their account via email or phone. You agree that TAP SERIES or our agents may email, call, or text you regarding your account or your transactions, including without limitation, using an automatic dialing/announcing device, and that we may make such calls or texts to a mobile telephone or other similar device. You agree we may listen to and record phone conversations you have with us for training purposes or to evaluate the quality of our service.
TAP SERIES may aggregate and/or anonymize any personal information collected through the Services for various purposes. Once aggregated or anonymized, the information will no longer be considered personal information because it will no longer be able to identify you and/or any of your devices used to access the Services. TAP SERIES may use such information for any purpose (e.g., research and development purposes), including sharing such information with third parties.
We may share your personal information with service providers who perform certain services on our behalf. This could include service providers that perform research services, provide operational support, provide marketing platforms, fulfill orders, handle payments, content creators, etc.
When you make purchases, or engage in promotions offered through the Services, we may share personal information with the businesses and/or affiliates with whom we partner to offer you those products, services, and/or promotions ("Business Partners"). When you elect to engage in a partner's or affiliate's offer or program, you authorize us to provide your email address and other information to that partner and/or affiliate.
Your payment information may be shared with third parties who perform tasks required to complete the purchase transaction. We use a credit card processing company to assist in fulfilling your order(s), including, without limitation, to bill users for goods and services, performing card authorization and fraud checks, but this company does not retain, share, store or use your personal information for any secondary purposes.
TAP SERIES may share, sell, or rent your name and physical address. However, we will not disclose your email address, phone, or fax numbers in our database without your advance permission. We may also share aggregate/anonymized information about your use of the Services.
With the exception of the mandatory TAP SERIES transactional and business relationship emails mentioned above, recipients have an opportunity to update their email communication preferences on tapseries.com. Customers may choose to "opt-in" or "opt-out" from any or all of these email communications at will.
Customers may unsubscribe from specific email categories by: (1) clicking the "unsubscribe" link included at the bottom of any email sent by TAP SERIES or its affiliates; (2) sending an email to TAP SERIES support at email@example.com; or (3) calling TAP SERIES Customer Support at 1-888-826-5222.
To subscribe to or unsubscribe from any email category, customers may manage their email preferences by: (1) clicking the "Administration" link at tapseries.com, log in, Track Progress, Quick Track, Choose Course, View Scores, and selecting "Change Student Information"; (2) sending an email to TAP SERIES Customer Support at support@tapseriescom; or (3) calling TAP SERIES Customer Support at 1-888-826-5222.
When you contact us via email or submit an online request, we may include the contact information you provide to us (e.g., your address, phone number, or email address) in your customer account profile. If your personal information changes (such as your zip code), or if you no longer desire to use our Services, you may correct, update, or remove your personal information provided to us. This can be done by logging in and clicking 1) clicking the "Administration" link at tapseries.com, log in, Profile; (2) sending an email to TAP SERIES Customer Support at support@tapseriescom; or (3) calling TAP SERIES Customer Support at 1-888-826-5222.
See "Data Retention" below on more information on account cancellation.
The security of our users' information is very important to us. When users submit personal information via the Services, that information is protected by generally accepted industry standards, and in accordance with applicable data privacy laws, including both online and off-line security measures and safeguards. TAP SERIES uses a combination of administrative, technical, personnel, and physical measures to safeguard personal information in its possession against loss, theft, and unauthorized use, disclosure, or modification. However, no one can guarantee the complete safety of your information. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting TAP SERIES Customer Support in accordance with the instructions below. However, please remember that no method of electronic storage or transmission over the internet is one-hundred percent secure and therefore, while we strive to use commercially reasonable means to protect your personal information, and will comply with applicable data privacy laws, we cannot guarantee the absolute security of such information.
Phishing is a term used to describe a type of internet scam in which inauthentic emails that appear to be coming from a legitimate source are sent in an attempt to trick you into providing confidential information. These emails usually invoke a sense of urgency and often imply that your account is about to be closed unless immediate action is taken. They will often ask you to click on a link that leads you to a webpage that simulates that of the legitimate source, but it is really a page specially designed to get you to input your confidential information such as account number, password, social security number, or credit card number. The thieves then use that information to commit fraud and identity theft against you.
The Office of the Comptroller of Currency has set up a website providing information warning consumers about the dangers of these scams and how to protect yourself. To learn more about phishing, please click on the following link: https://www.occ.gov/consumer/phishing.htm .
Please know that TAP Series takes the privacy of our customers very seriously. If you ever question the legitimacy of an email or other communication from TAP SERIES, please contact Customer Support at: 1-888-826-5222. If you believe you have been the victim of a scam, you can file a complaint with the Federal Trade Commission at: https://www.consumer.gov/idtheft/ . If you have any additional questions about the security of our Services, you can contact us at firstname.lastname@example.org
At this time, TAP SERIES does not recognize or respond to browser's "Do Not Track" signals.
We do not intentionally collect sensitive personal information, such as social security numbers, political opinions, religious or other beliefs, health information, criminal background information, sexual history or sexual orientation information, or trade union membership ("Sensitive Information") and we ask that you do not disclose it on the Services. However, if Sensitive Information is included in your posts on the Services, we will have access to such information described above and such information will be treated in the same way as information that is not sensitive.
Pursuant to California's "Shine the Light" law, California residents may opt-out of TAP SERIES's disclosure of personal information to third parties for such third parties' direct marketing purposes. Note, however, opting out does not prohibit disclosures for non-marketing purposes. You may opt-out by: (1) sending an email to TAP SERIES Customer Support at: support@tapseriescom; or (2) Calling TAP SERIES Customer Support at 1-888-826-5222.
The Services are for a general audience and are not targeted to children. TAP SERIES and its affiliates do not knowingly collect or solicit personal information from children under the age of thirteen (13). If such a situation is discovered, we will delete that information immediately. If you believe TAP SERIES has any information from a child under the age of thirteen (13), please contact us at support@tapseriescom or (2) Calling TAP SERIES Customer Support at 1-888-826-5222.
If you are a California resident under 18 years of age and are a registered user of tapseries.com, you have the right to request removal of content posted by you in the TAP SERIES Online Communities and Forums. To request removal, please email please contact us at support@tapseriescom or (2) Calling TAP SERIES Customer Support at 1-888-826-5222.
Though we make every effort to preserve user privacy, we may need to disclose your personal information. We may share your information to provide information to our representatives, advisors, corporate affiliates, and business partners, and in the event of a sale, merger, public offering, bankruptcy or other change in control of TAP SERIES and/or its affiliates, your information may be shared with the person or business obtaining ownership and control.
Your information may be used to protect the rights, including legal rights, and safety of ourselves and others. We may also use your information to enforce our rights arising from any contracts entered into between you and us, including, for billing and collection. Furthermore, disclosure of personal information may be required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process. In such cases, we may raise or waive any legal objection or right available to us.